VIRTUAL CUSTOMER CONFERENCE 2021

THURSDAY 20.05.2021
10.00AM - 12.20PM BST

About the Event

THE EVENT REGISTRATIONS ARE NOW CLOSED

 

We are excited to present to you Attraqt Virtual Customer Conference 2021. This is a shorter virtual version of our Annual Customer Conference many of you had the pleasure to attend in person in 2019.

This virtual event is your opportunity to discover the latest product innovations and to hear about the customer experience strategies that deliver great results. Learn from some of your most creative peers in the market, be inspired by new insights and use these to accelerate your day-to-day experiences with Attraqt. Plan ahead with us for future innovation and success!  

This invitation-only 2.5-hour event will be held on the 20th of May 10 am BST. Save the date now and we will keep you up to date on our programme in the weeks to follow!

We are also pleased to bring back our beloved Customer Awards. Our first Attraqt Customer Awards were held in 2019 as part of our Annual Customer Conference. Those who joined us knew it was a milestone event, and a lot of fun.

These awards recognize Attraqt customers who have used sound strategy and creative flair in their use of Attraqt solutions. From fostering small but impactful changes, to generating big business results, all our customers have an opportunity to be nominated for the Awards.  You can find more information on the Attraqt Customer Awards here 👇

 

ATTRAQT CUSTOMER AWARDS

 

In normal circumstances, we would be sure to treat our customers to a delicious lunch and refreshments, and drinks at the end of the event.

So, this year to make your virtual experience more exciting and enjoyable, we are providing all our attendees with a £10 Deliveroo voucher!

Make sure to claim it when you sign up for the event, order some delicious food and drink and sit back to enjoy the event!

 

The 2019 event was a roaring success. Whether you were there or not, soak up the nostalgia and watch the video.

 

THE SPEAKERS

Mark Adams
Mark Adams
CEO, Attraqt
Bill Baker
Bill Baker
Ecommerce Product Manager, Waitrose
Ally
Allyson Barclay
VP, Global Sales, Attraqt
Paul Tough
Paul Tough
CTO, Attraqt
Jonathan Schradi
Jonathan Schradi
Director of Customer Success, Attraqt
Ben Blackwell
Ben Blackwell
CMO, AMARA
Rob Bursack
Rob Bursack
Head of Trading, AMARA
Samuel Clara
Samuel Clara
Director of Product, Attraqt

AGENDA

10:00
-
10:05
Video: A year with Attraqt
This short video captures all the latest innovations, new customers, testimonials, partnerships and much more
10:05
-
10:10
Welcome Speech
Jonathan Schradi, Attraqt's Director of Customer Success opens the event
10:10
-
10:30
Business Update
Our CEO Mark Adams will detail his future vision for the business. He will also give a short update on recent business news and events.
10:30
-
10:50
Product vision
Paul Tough, Samuel Clara and Pierre Biezul, will provide a short update on our product vision and the upcoming roadmap
10:50
-
11:00
Q&A
11:00
-
11:10
Break
11:10
-
11:25
How to achieve operational efficiency
Ben Blackwell CMO and Rob Bursack, Head of Trading at pure-play luxury homeware retailer AMARA discuss how their Attraqt integration has boosted operational efficiency by arming the team that holds the site performance metrics with the ability to continuously implement strategic decision making in a way that has elevated onsite search, personalization and merchandising functionality putting the customer at the centre of the onsite experience.
11:25
-
11:40
The evolution of onsite search in Grocery
Bill Baker, Ecommerce Product Manager at Waitrose, will reveal which search and personalisation strategies have worked best for this well know UK supermarket chain pre and post pandemic. Noting the changes in consumer search behaviour patterns over the past year , Bill will also explore the role Ai plays in enhancing the search experience for their shoppers.
11:40
-
11:55
Q&A
11:55
-
12:15
Awards Ceremony
12:15
-
12:20
Closing note
Delivered by Mark Adams, CEO at Attraqt.